Privacy policy
Last updated: August 2026
Cultura Creative Ltd ("Cultura Creative", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, subscribe to communications from us or otherwise interact with Cultura Creative.
1. Who we are
Cultura Creative Ltd is the controller responsible for the personal data described in this Privacy Policy.
Cultura Creative Ltd
Company number: 13227174
VAT number: GB 430081933
Email: info@culturacreative.com
If you have any questions about this Privacy Policy or how we use your personal data, please contact us using the details above.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.
We would appreciate the opportunity to address any concerns directly first, but you are not required to contact us before approaching the ICO.
2. Information we collect
Depending on how you interact with us, we may collect and process:
- Identity information, such as your name, job title and organisation.
- Contact information, such as your email address, telephone number and business address.
- Enquiry and correspondence information, including information you provide when contacting us about our services, projects or potential collaborations.
- Business relationship information, such as information relating to clients, prospective clients, suppliers, contributors and other professional contacts.
- Technical information, such as your IP address, browser type, device type, operating system and information about how you access our website.
- Usage information, including information about how you use and navigate our website.
- Marketing and communications information, including your preferences regarding communications from us.
We do not intentionally collect special category personal data through our general website unless there is a specific reason to do so and an appropriate lawful basis applies.
Cultura Creative undertakes photography, video production, creative production and AI dataset projects which may involve the collection and processing of additional personal data. Where appropriate, individuals participating in those activities will be provided with relevant information about how their data is used through releases, agreements, project documentation or other privacy information.
3. How we collect your information
We may collect personal data:
- directly from you when you contact us, make an enquiry, subscribe to communications or otherwise interact with us;
- through our business relationships with clients, suppliers, contributors and professional contacts;
- automatically when you use our website, through cookies and similar technologies;
- from publicly available professional sources, such as company websites, professional directories and business networking platforms; and
- from third parties where it is lawful and appropriate for them to provide information to us.
4. How and why we use your personal data
We will only use your personal data where we have a lawful basis to do so.
We may use your information:
- To respond to enquiries and communicate with you — where necessary to take steps at your request, perform a contract or pursue our legitimate interests in managing our business relationships.
- To provide our services and manage projects — where necessary to perform a contract or take steps before entering into one.
- To manage relationships with clients, suppliers, contributors and other professional contacts — where necessary for the performance of a contract or our legitimate business interests.
- To operate, maintain and protect our website and systems — where necessary for our legitimate interests in running our business securely and effectively and, where applicable, to comply with legal obligations.
- To understand how our website is used and improve our services — where permitted by law and, where required, with your consent.
- To send relevant news, updates and marketing communications — where you have consented or where we are otherwise permitted to do so by law.
- To comply with legal, regulatory, accounting or tax requirements — where necessary to comply with a legal obligation.
- To establish, exercise or defend legal claims — where necessary for our legitimate interests or to comply with legal obligations.
Where we rely on legitimate interests, we consider the impact on your rights and interests and will not use your personal data where those interests are overridden by your fundamental rights and freedoms.
5. Marketing communications
We may contact you with news about Cultura Creative, our work, services, projects or other information we think may be professionally relevant to you where permitted by law.
Where consent is required for electronic marketing, we will obtain it before sending those communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe option contained in the communication or by contacting us at info@culturacreative.com.
Opting out of marketing communications will not affect service-related or other necessary communications between you and Cultura Creative.
6. Cookies and website analytics
Our website uses cookies and similar technologies to operate effectively and, where applicable, to help us understand how visitors use the site.
Some cookies are essential to the operation of the website. Other cookies, such as analytics or marketing cookies, will only be used where permitted by law and, where required, with your consent.
You can manage your cookie preferences through our website's cookie controls and your browser settings.
Please see our Cookie Policy for further information.
7. Who we share your information with
We may share personal data where necessary with trusted third parties, including:
- website hosting, IT and technology providers;
- cloud storage and communications providers;
- analytics and website service providers;
- professional advisers such as accountants, lawyers and insurers;
- contractors, production partners and service providers where necessary for our work;
- regulators, government authorities or law enforcement agencies where required by law; and
- prospective purchasers, investors or advisers in connection with a restructuring, investment, sale or transfer of all or part of our business.
Where third parties process personal data on our behalf, we require them to protect that information appropriately and only use it for the purposes for which it has been provided.
We do not sell your personal data.
8. International transfers
Cultura Creative works internationally and some of our service providers, clients, partners or technology platforms may be located outside the United Kingdom.
Where personal data is transferred outside the UK, we will take appropriate steps to ensure that it receives an adequate level of protection in accordance with applicable data protection law.
This may include transferring information to countries recognised by the UK as providing adequate protection or using appropriate contractual safeguards, such as the UK's International Data Transfer Agreement or UK Addendum, where applicable.
Please contact us if you would like further information about the safeguards used for international transfers of your personal data.
9. How long we keep your information
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, regulatory, tax, accounting or reporting requirements.
The appropriate retention period will depend on the nature of the information, why we hold it and any applicable legal requirements.
Where personal data is no longer required, we will securely delete or anonymise it.
Certain business and financial records may need to be retained for longer periods where required by law.
10. How we protect your information
We take appropriate technical and organisational measures to protect personal data against accidental or unlawful loss, alteration, disclosure, misuse or unauthorised access.
Access to personal data is limited to employees, contractors and service providers who have a legitimate business need to access it and who are subject to appropriate confidentiality and data protection obligations.
While no system can guarantee absolute security, we regularly consider the measures appropriate to the nature of the information we process and the risks associated with it.
11. Your data protection rights
Depending on the circumstances, UK data protection law gives you rights including the right to:
- access the personal data we hold about you;
- correct inaccurate or incomplete personal data;
- request deletion of your personal data in certain circumstances;
- restrict how we use your personal data in certain circumstances;
- object to certain processing, including processing for direct marketing;
- request transfer of certain personal data to you or another organisation;
- withdraw consent at any time where we rely on consent to process your information; and
- complain to the Information Commissioner's Office about our use of your personal data.
These rights are not absolute and may be subject to exemptions or other conditions under applicable law.
We may need to verify your identity before responding to a request. We will normally respond within one month, although the law allows additional time in certain circumstances.
To exercise any of these rights, please contact info@culturacreative.com.
12. Third-party websites
Our website may contain links to websites, platforms or services operated by third parties.
We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy information when visiting their websites or using their services.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, our website, the services we use or applicable law.
The latest version will always be published on our website with the date on which it was last updated.
Contact us
If you have any questions about this Privacy Policy or the way Cultura Creative handles personal data, please contact:
Cultura Creative Ltd
Email: info@culturacreative.com